Privacy Policy

We respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively referred to as Services).

Personal data that we collect:

We collect personal data from you provide while using our services such as:
Account information: When you become a member, you are required to furnish details regarding your Google/Microsoft account.
User Content: We also collect personal data that you provide in the input to our services (‘content’) including your prompts or any other content that you upload such as documents, files, images, audio etc. depending upon the particular feature that you use.
Communication information : We also collect any information that you share with us via email or any other communication means such as you name, email id, the query that you raise, the contents of your message
Other information provided by you : We may collect any other information provided by you.
Organisation Data: We may collect your organisation data that you may provide while accessing our services. Such data may include information provided about your products, data relating to members of your organisation, and all such information provided by you.

Personal Data we receive from your use of services:

Log Data: We collect information that your browser or device automatically sends when you use our services. This includes your Internet Protocol address, browser type and settings, date and time of your prompt or request and your interaction with our services.
Usage Data: We also collect information about your use of our services such as the type of content you engage with, the features you use and actions taken by you. We may also collect data regarding your user agent and version, the type of computer or mobile device and computer connection, the dates and time of access, time zone and country details.
Location Information: We may determine the general area from which your device accesses our services based on information such as IP address for security reasons and to make your product experience better and more efficient.
Please note under no circumstances do we store your credit card information and all payment services are undertaken by means of a payment gateway

How we use Personal Data

We may use Personal Data for the following purposes:

To provide, analyze and maintain our services
To communicate with you, including to send you information about our services and events for example about changes or improvements to the services
To improve and develop our Services and conduct research such as to develop new product features
To prevent fraud, illegal activity or misuses of our services and to protect the security of our systems and services
To comply with legal obligations and to protect the rights, safety or property of our users
We may also de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above , such as to analyze the way our services are being used, to improve and add features to them and to conduct research. We will maintain and use them in such a form and not attempt to re-identify the information unless required by law.

Disclosure of Personal data:

We may disclose personal data in the following circumstances

Government Authorities or Other Third Parties: We may share your personal data including information about your interaction with our services, with government authorities, industry peers or other third parties in compliance with the law (i) if required to do so to comply with any legal obligation or if we believe in good faith that such action is necessary to comply with a legal obligation,(ii) to protect and defend our rights or property;(iii) if we determine that there is a violation of our terms, policies or the law;(iv) to detect or prevent any illegal activity;(v) to protect the safety, security and integrity of our products, employees, users or the public; or (vi) to protect against legal liability.

Retention Policy:

We retain your Personal data for only as long as we need to provide our services to you, or for other legal purposes such as disputes, safety and security reasons or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors such as:

our purpose for processing data such as whether the need to retain the data to provide our services
the amount , nature, and sensitivity of the information
the potential risk of harm from unauthorized use of disclosure
any legal requirements that we are subject to.

Your rights :

Depending on your location, you may have certain rights in relation to your Personal data.

Access your Personal Data and information relating to how it is processed.
Delete your Personal Data from our records.
Update or correct your Personal Data.
Transfer your Personal Data to a third party (right to data portability).
Restrict how we process your Personal Data.
Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
Object to how we process your Personal Data.
Lodge a complaint with your local data protection authority.

You can exercise some of your rights through the celerbots.ai website but in case you are unable to do so, you can write to us at connect@celerbots.ai